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Troubleshooting Guide
Order Processing - Pre-Sales
According to the customer's inquiry, timely reply to the delivery date and price and other details, such as packaging requirements, delivery requirements, other specific items; Inquiry inquiry needs to provide accurate part number and product pictures, involving special accessories need to provide drawings or specific size data. The supplier of new models and new orders needs to provide pictures and drawings or specific dimensions to the purchaser for confirmation, and the purchaser can only place an order after confirming the accuracy. The machine provided by the supplier should be the original size, and the alternative model should be confirmed with the purchaser in advance before production.
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Order processing - on sale
For new product development orders, the purchaser of the first model must carefully confirm and confirm that it is correct before mass production. After confirming that it is correct, the order is produced according to the contract number, and all the information contained in each contract should be detailed and specific, the single shaft and impeller should have pictures and specific large small diameter sizes, the whole machine should have pictures, and the scroll shell should have pictures. Other unspecified matters shall be required by the contract
Order processing - after-sales
After the product is shipped, follow up the transportation situation, communicate with the customer in time after the product arrives, confirm the product situation, and follow up the use of the vehicle after the product is sold at the end of the product.